If you have additional questions, feel free to contact us at contactus@sheinatural.com out our products and how to use them.
Q: When will I receive my package?
Orders typically arrive within 3-5 business days after processing.
Q: Are Shei Natural products safe for kids?
Yes, our products are safe for children. However, they are not tear-free. Always proceed with caution.
Q:Are Shei Natural products safe for color-treated hair?
Absolutely! Our products are formulated to be gentle and effective on color-treated hair.
Q. Are Shei Natural products suitable for all hair types?
Yes! Our products are designed to work on a variety of hair types and textures, including curly, coily, wavy, and straight hair.
Q: Are products available for in-store pickup?
Yes! If you’re local, simply place your order online and select the Pick Up In-Store (Free) option during checkout.
Q. What is your policy on refunds and exchanges?
Due to the nature of our products, we do not offer refunds or exchanges. Please ensure you select your items carefully before completing your purchase.