Your Questions, Answered.

Still have questions? Email us at contactus@sheinatural.com

Why are “Shei Natural” products good for my hair? 

Shei Natural products are amazing for your hair. Our products are sulfate free, paraben free, SD Alcohol free , and aren't tested on animals. You will find our products are moisturizing and less is more. 

How do you know if you should purchase Shei Natural whipped hair growth butter?

If you have dry or damaged hair and is seeking to retain moisture, and length our special hair growth butter if for you. Our hair butter is 100% natural ingredients 

Is “Shei Natural” Products safe for kids? 

Yes, all of our products are kid friendly. Shei Natural products are sulfate free, paraben free, color safe, and aren't tested on animals.

Is “Shei Natural” products safe for color treated hair? 

Yes, our products are color safe.

When will I receive my products?

Due to Covid please allow 7-10 business days to receive your order. Typically orders will come within 3-5 business VIA USPS and you will receive a tracking number once your order has shipped? 


Are products available for pick up in-store? 

Due to Covid please allow 7-10 business days to receive your order. Typically orders will come within 3-5 business VIA USPS and you will receive a tracking number once your order has shipped? 


Refunds & Exchanges?  

Due to the nature of our products there are NO refunds or exchanges.

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